
Black Rose
Description
Shipping Information
We aim to deliver your order promptly and reliably.
Cairo & Giza: 2–5 working days
Other regions in Egypt: 3–6 working days
Delivery times may vary slightly due to unforeseen circumstances.
We appreciate your patience and understanding.
Exchange and Return Policy
We offer a try-on upon delivery service for your convenience.
No returns or refunds are accepted after the courier completes the delivery.
You may try on your order when it arrives. If it’s not suitable, simply return it to the courier immediately — you will only be charged for the shipping fee.
Exchanges can only be made at the time of delivery. Once the courier leaves, we cannot process any exchanges or returns.
Please check your items carefully upon delivery to ensure they meet your expectations.
Size Exchange Policy
Choose your preferred size when placing your order.
If the size doesn’t fit, you may exchange it immediately upon delivery by returning it to the courier. Only shipping fees will apply.
Exchanges are available only during delivery — no exchanges are possible afterward.
You must accept or return the entire package; partial returns are not allowed.